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Senior Account Manager
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
- Bachelor degree in Business Administration, Sales or relevant field.
- 4+ years of experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role in agencies.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Solid experience MS Office ( Excel-Word-Powerpoint).
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation and presentation abilities.
- Strong verbal and written communication skills.
What is it like to work at Immrsv?
If you’ve spoken with someone who works at Immrsv, you’ve probably heard that our people are our most valuable asset. Our diversity, both in terms of professional experience and culture, is the company’s greatest strength. By being a part of Immrsv, you will learn the best practices and technical tools to help growing your career, expertise across different regions and industries. As a member of the team, you’ll be encouraged to contribute by applying your ideas while playing an instrumental role in the company’s development and growth. Within this role, you’ll support leading international institutions & companies with the data and information required to fuel key business decisions.